Tenex LMS FAQ

1. What is Tenex LMS?


Tenex LMS is an all-in-one marketing and CRM platform designed to help Auto Dealers manage their marketing, sales, and customer relationships effectively. It offers a wide range of features including email marketing, SMS marketing, CRM, funnel and website building, appointment scheduling, and more.

2. How do I create an account on Tenex LMS?


To create an account, visit the Tenex LMS website and click on the "Request A Free Demo" button. Fill in your details, and follow the prompts to set up your account.

3. What features does Tenex LMS offer?

Automotive Lead Source integrations ( ADF )
Tenex LMS provides a variety of features including:

CRM and sales management

Marketing automation (email and SMS marketing)

Funnel and website builder

Appointment scheduling

Reputation management

Communication tools (two-way SMS, phone dialer)

Analytics and reporting Integrations

API access

customer support text/Loom/Zoom

Automation and workflows

Payments and invoicing

Team collaboration tools

Mobile app access

4. How can I integrate Tenex LMS with other tools?


Tenex LMS offers a variety of integrations with third-party applications. You can connect Tenex LMS to other tools by calling in your specific integration. API integrations are available. ADF Automotive integrations are available

5. How do I set up a webhook in Tenex LMS?


To set up a webhook:

Log in to your account and navigate to "Automations." Click on “Create” and then “+ Add Webhook" as your workflow trigger. Enter the webhook details, such as name, URL, events, HTTP method, and headers. Save the webhook and test it to ensure it’s working correctly.

6. Can I build websites and landing pages with Tenex LMS?


Yes, Tenex LMS includes a funnel and website builder that allows you to create high-converting landing pages and complete websites. You can use templates or start from scratch to design your pages.

7. How do I schedule appointments using Tenex LMS?


Tenex LMS offers an appointment scheduling feature that integrates with your calendar. Clients can book appointments online, and you can set up automated reminders for upcoming appointments.

8. What support options are available in Tenex LMS?


Tenex LMS provides a ticketing system for managing customer support inquiries and a live chat feature for real-time support. Additionally, there are various resources like documentation, tutorials, and community forums available.

9. How can I manage my reputation with Tenex LMS?


Tenex LMS includes reputation management tools that allow you to send automated review requests to customers and monitor and respond to reviews across different platforms.

10. Is there a mobile app for Tenex LMS?


Yes, Tenex LMS offers a mobile app that allows you to access many of the platform's features on the go. You can manage your contacts, schedule appointments, and more from your mobile device.

11. How can I automate tasks in Tenex LMS?


You can use the workflow builder to create automated workflows. Set up triggers and actions to automate various tasks such as sending emails, updating contact information, and more.

12. What are the pricing plans for Tenex LMS?


Tenex LMS offers several pricing plans based on the features and level of service required. Visit the Tenex LMS website to view the latest pricing information and compare plans.

13. How secure is my data in Tenex LMS?


Tenex LMS prioritizes data security and implements various measures to protect your data, including encryption, regular backups, and secure data centers.

14. Can I customize user roles and permissions in Tenex LMS?


Yes, Tenex LMS allows you to define roles and permissions for team members, ensuring that each user has the appropriate level of access based on their role.

For more detailed information or specific queries, refer to the official Tenex LMS documentation or contact our support team.

  1. 15. How do I contact Tenex LMS?

  2. call or text
    (586) 999-9193